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| Welcome to Twister's Patriot Guard Rider (PGR) Store! |
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How the ordering process works:
Twister's PGR Store is automated in many respects. This assures fewer errors, faster processing and more accurate delivery of the items you order. Included in the automation is inventory. When an order is received for a vest patch, the system automatically reduces the inventory level of vest patches by one. All orders, including back orders, are automatically processed on what's called the FIFO method (First In-First Out). What this means to you is pretty simple... your order is filled in the order in which it was received, regardless whether it's in stock or back ordered. If an item is on back order, and you wait to order it till you see it's in stock, there may be a hundred people who have already ordered it and will be ahead of you. So, if something shows as on back order, and you want one, go ahead and order it and you'll be in line as soon as they arrive.
In an attempt to reduce shipping expenses, the system allows for only two shipments per order; and initial shipment of all items currently in stock when the order is received, and one final shipment only when any and all B/O items arrive. When a shipping label is printed, the order is automatically transferred to the "Shipped" category in your account records. This can result in some rare instances when your account shows an order being shipped when it actually was not. It will be shipped as soon as the items arrive in stock.
Regarding Twister's PGR Store:
There have been some rumors that Twister's PGR Store is closing. This is not true; we even have plans to expand the product line. As long as the membership continues to support the store, it will remain open and will, as always, provide high quality products along with great customer service at reasonable prices.
Thanks for your continued support,
Jeff and Bonnie Brown
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