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You will be sent a verification code once you enter your email address in the form and click the Reset Password button. This code is NOT your new password! The code is sent to you to ensure the security of your account when you change your old password to a new password.
You MUST create a new password at the link listed in the email as you will only be able to use that particular verification code ONCE!
To ensure that your password is reset successfully, please make sure that each of the following steps are accomplished:
- Make sure that your browser, firewall, and antivirus software will accept cookies as they are necessary in order for this site to function properly. If you're not able to accept cookies, you will not be able to order, access your account, reset passwords, etc.
- Whenever you request a new password, make sure that you're on the computer where you will read the email and create your new password. This is important because it sets a cookie on your computer that is specific to your request. If you go to another computer after you make the request to reset your password (for example, you request a new password at work then go home and finish the process on your computer there), the process will fail.
- If you've requested that your password be reset more than once, be sure to use the most recent verification code that was sent to you. If you try to use an older code, the process will fail.
- Fully read and follow the instructions in the email.
After you receive the email, enter your information at https://www.patriotguardstore.org/account/templogin.asp and create a new password. Once you create your new password, you will be able to log onto your account through the Your Account page using that new password.
You should receive an email within a few minutes, however it can take longer depending on how long it takes your mail server to process incoming emails. If you haven't received your email within a couple of hours, please try this form again.
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